Your policy and procedures manual as software
Jared Spool tweeted this morning: PLEASE, PLEASE! Tell me that Apple is going to release Hypercard for the iPad! — Jared Spool (@jmspool) September 9, 2014 HyperCard was a hypertext program that came...
View ArticleCool tools for Technical Authors – note taking
I thought I’d share some of the tools we use at Cherryleaf, starting with note taking. I’ve not covered audio recording tools, as we’ll probably look at those in another post. Moleskine Moleskine...
View ArticleCool tools for Technical Authors – audio recording
We’re sharing some of the tools we use at Cherryleaf, and this time we’ll look at audio recording tools. It can be very useful for a Technical Author to be able to record what someone is saying. If you...
View ArticleCool tools for Technical Authors – video equipment
We’re sharing some of the tools we use at Cherryleaf. This time we’ll look at video recording. Video is becoming an important medium in technical communication. In addition to screencast videos...
View ArticleNot so cool tools for Technical Authors – speech recognition software
Our method for creating online courses involves making an audio recording of the presenter, transcribing it, editing the script and then recording the final, video presentation. We’ve tried using...
View ArticleHow on earth could the Apple Watch be used in technical communication?
Whenever Apple launches a new product range, there’s a great deal of buzz and excitement. There’s lots of speculation as to how the technology could be applied by different professions and by...
View ArticleYou can download our article in the ISTC’s Communicator journal
An article Ellis wrote for the ISTC’s Communicator journal has been uploaded to the ISTC’s website. It’s called Can we quit QWERTY?, and it is about our trials and tribulations in transcribing...
View ArticleUsing Markdown to create a boilerplate document for reports and proposals
Following on from our post Cutting and pasting content into Word documents – Is there a better way?, we’ve been looking at how organisations could use Markdown to create reports and proposals more...
View ArticleThe return of Clippy?
Are we seeing the the spiritual child of Clippy emerge? Truth Labs’s Stelios Constantinides has written an article on his experiments with conversational UIs. Conversational user interfaces (CUIs) are...
View ArticleAI and chatbots in technical communication – A primer
It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This...
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